Information for Patients regarding ordering your prescriptions
You may encounter problems when ordering medications and custom requests at the same time. Therefore in order to ensure that you order all of your required medications and custom requests, please select the medication you wish to order and then click on the "continue" button, at that stage you will have the opportunity to create a "custom" request. If in doubt please contact your practice.
If you are on regular medication on a long-term basis, you may be allowed to have a number of repeat prescriptions without being seen, although you will need to be reviewed at least once a year. You can order your repeat medication by telephoning the practice, by ticking the items required on the right hand side of the order form from your last repeat prescription and return it to the surgery in person or by post, or email the request (link). The prescription will be available for you to pick up in two to three working days.
You may collect your prescription in person or for your convenience we will post prescriptions to you if you provide the surgery with a stamped addressed envelope. You may also ask your local chemist to collect your prescription on your behalf. Most local chemists call at the practice several times a week and many offer a collections service for their customers.
Due to the very high number of prescriptions processed it is difficult to process urgent requests. Please help us by ensuring you leave adequate time, at least 48 hours, before you run out of medication particularly around holiday periods.
If you, or someone you care for, use the same medicines regularly, you may be able to benefit from repeat dispensing from the pharmacist. This means you won’t have to visit the surgery or make an appointment to see the doctor or practice nurse every time you need more medicine. Talk to your doctor, local pharmacist or practice nurse to find out more about repeat dispensing.