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Information for Patients regarding ordering your prescriptions

You may encounter problems when ordering medications and custom requests at the same time. Therefore in order to ensure that you order all of your required medications and custom requests, please select the medication you wish to order and then click on the "continue" button, at that stage you will have the opportunity to create a "custom" request. If in doubt please contact your practice.


From Wednesday 1 April 2020, we are making changes to the way you can order your repeat prescriptions.

What are repeat prescriptions?

Repeat prescriptions are those medicines you receive on a regular basis, usually for a long-term condition, without having to go and see your GP every time you need them.

Some people order these repeat prescriptions themselves and other choose a pharmacy or dispensing company to order on their behalf.

What is changing?

From 1 April 2020, you (or a person you’ve nominated) will have to order your repeats prescriptions directly from your GP practice.  You will no longer be able to order repeat prescriptions through your pharmacy, an online pharmacy or other dispensing contractor.

What is not changing?

If you already order your repeat prescriptions from you’re not affected and don’t need to do anything.

If you collect your medicine from your local pharmacy, or have arrangements in place to have it delivered to your door then speak to your pharmacy to continue these arrangements.

If you receive your medication through a monitored dosage system, for example a dosette box or a blister pack, this change will not affect you.

What do you need to do?

From 1 April 2020, or earlier, if you currently order your repeat prescriptions from a pharmacy, you will have to order from your GP Practice instead.  You can do this:

Online – all you have to do is register with us. – (link to information on your website about registering online and ordering repeat prescriptions)

Through the national NHS App – Download the NHS APP and find out more.

In person here at the practice – Simply tick the medicines you need on the white, tear-off section of your prescription and drop it in to us.

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